Small.Business.Marketing

New marketing demystified for Indian SMEs

All about CRM


A listing with short descriptions of all the CRM related posts (will keep updated). In reverse chronological order.
20. An illustrated primer of terms used in CRM
Posted on  23rd November, 2010

19. Where does CRM end and ERP begin?Posted on 15th November, 2010

18. CRM for whom?
 Posted on December 24, 2009. Filed under: CRM, B2B

17. The tyranny of choice in CRM configuration
Posted on September 25, 2009. Filed under: CRM, b2b, small business

16. Two things to monitor in social media: CRM perspective
Posted on November 17, 2009, Filed under: CRM, Social Media Analytics, b2b

15. Hunting, Farming and CRM
Posted on October 19, 2009. Filed under: CRM, b2b

14. Developing an automatic “lead recognition” algorithm
Posted on October 12, 2009. Filed under: CRM, SME

13. Functionality for a Marketing and Sales Management system
Posted on September 25, 2009. Filed under: CRM, b2b, b2c

12. CRM Contracts, Negotiations, and the Hidden “Gotchas” | CRM Magazine Blog
Posted on September 18, 2009. Filed under: CRM, evaluating buyer

11.Pitfalls in current sales lead logging methods
 Posted on September 7, 2009. Filed under: CRM, b2b

10. CRM system components
Posted on September 5, 2009. Filed under: CRM, b2b

9. Nine dollars too much
Posted on September 2, 2009. Filed under: CRM, b2b

8. A better way to recognise “leads” in CRM
Posted on August 30, 2009. Filed under: CRM, b2b

7. The real cost of CRM implementation
 Posted on July 29, 2009. Filed under: CRM, b2b

6. Two approaches to building a CRM system
Posted on July 27, 2009. Filed under: CRM, b2b

5. CRM 2.0: limited to campaigns?
Posted on July 2, 2009. Filed under: CRM, b2b, campaign

4. CRM 2.0: Why the challenge is actually in adoption
Posted on June 30, 2009. Filed under: CRM, Web 2.0, b2b

3. Social media mesh with conventional CRM- Part 2
Posted on June 26, 2009. Filed under: CRM, b2b, online advertising, small business, targeting

2. Social media mesh with conventional CRM- Part 1
Posted on June 24, 2009. Filed under: CRM, Web 2.0, b2b, online advertising1.

1. CRM for small business
Posted on June 23, 2009. Filed under: CRM, b2b


3 thoughts on “All about CRM”

  1. Anindya on said:

    Ram,
    I have never had guest bloggers before; I am open to the idea, but it has to be on a topic close to the blog’s theme of small business marketing.
    Perhaps you can think through some topic ideas and let me know?

    Reply ↓

  2. Pingback: An illustrated primer of terms used in CRM « Small.Business.Marketing

  3. Pingback: Developing an automatic “lead recognition” algorithm « Marketingdunia Blog

Leave a comment