An illustrated primer of terms used in CRM

When we discuss B2B CRM processes, it is important to know some terms. I wanted to go back to basics but, this time with some screenshots from an actual web-hosted CRM product, Salesgenie CRM++.  Whether we discuss CRM 1.0 or CRM 2.0. For a basic understanding of CRM, please visit my previous posts on CRM in the blogroll where all my articles on CRM for small businesses are posted.

Create genuine sales leads for your sales team

How does marketing use Salesgenie CRM++ to generate leads?

When it comes to sales opportunities, quality matters as much as quality. Salesgenie CRM++ helps a marketing professional to create a large number of genuine opportunities.